When South Australian duo Ben Harris and Suzanne Magro sold their Septic Pumping Services business four years ago to an international waste company, they did so after amassing an 11-truck fleet and 20-plus years of industry experience. Last year, the pair launched Adelaide Liquid Waste Solutions and began putting their experience back to work. These days, however, they’re using four specially equipped Isuzu FRR, FTR, and FXZ trucks to provide portable toilet collection and delivery and liquid waste pumping services.
Harris and Magro re-entered the waste collection world after the international buyer they sold to in 2017 left the Adelaide region not long after, creating a gap in area service. In addition to securing major commercial contracts, the duo has also brought back the drivers from their previous company. They’re operating the firm’s two new Isuzu FRR 110-260s, each with a Hyva 4-tonne (4.4-U.S.-ton) crane with 8-metre (26.2-foot) reach, as well as a medium-duty FTR 165-260 and FXZ 240-350, each of which is equipped with a vacuum tank body.
“These drivers are like the A-Team,” Magro says. “They know exactly what they’re doing, and they’re amazing at what they do. When we bought the business the first time around, Ben and I had no idea about liquid waste. The drivers taught us everything.”
“Reliability Is Key”
A facet of the FRR trucks that the firm’s drivers love is their weight distribution. Harris worked with on this with North East Isuzu, positioning the crane at the tray’s rear and creating space on both sides of the tank to transport portable toilets. “Our drivers love this because they can get in close without having to do any manual delivery of the toilets,” Harris says. Harris also worked with North East Engineering and Blade Engineering to match the trucks’ engines, transmissions, and chassis to the applications they’re dedicated to.
Harris says what really confirmed that the Isuzu trucks were the right choice was the on-the-job capability they’ve demonstrated and the whole-of-life cost savings they’ll deliver. “I’ve driven a lot of different trucks, including some other Japanese brands. My personal preference is Isuzu,” he says. “The dealership is close by, and they always look after us with servicing or breakdowns. But most importantly, the trucks are reliable. In a business like ours, you can’t have downtime; it just can’t happen. Reliability is key, working hand-in-hand with what we do.”