Mercedes-Benz recently announced that it is extending its standard warranty from three to five years for vans, utes, and cars in Australia effective 1 April 2020. The company will also offer the new five-year warranty to customers who purchased Mercedes-Benz vehicles on 1 April 2020 or later.
“We understand our commercial customers in particular are looking closely at whole-of-life costs, and that transparency in servicing and running costs is crucial,” says Diane Tarr, managing director of Mercedes-Benz Vans Australia. “The new five-year manufacturer’s warranty further solidifies the value proposition in our compelling product line-up.”
Warranty Details For Mercedes-Benz Vans
Mercedes-Benz offers distinct warranties for vans and utes depending on the vehicle’s classification. For example, the company’s Marco Polo, V-Class, and X-Class ranges come with five-year/unlimited-kilometre warranties and a three-year/unlimited-kilometre warranty specifically for the vehicle’s 12-volt battery.
However, customers that intend to use any of the above models for commercial purposes will instead receive a five-year/250,000-kilometre warranty for the vehicle and a three-year/250,000 12-volt battery warranty. The same goes for Mercedes-Benz Sprinter, Valente, and Vito vans, which are considered commercial vehicles. All models receive five years of complementary access to Roadside Assistance.
Warranty Details For Mercedes-Benz Cars
The same five-year/unlimited kilometre warranty applies to all Mercedes-Benz passengers cars as long as they “are used solely for private purposes,” the company explains. Cars used for taxi operations or ride sharing come with five-year/200,000-kilometre warranties.